A full copy of these terms will be issues with your booking form should you wish to make a reservation. The terms and conditions must be agreed before any reservation is confirmed.

Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings.

Bookings are subject to the following terms and conditions:

• A contract between you and the owners of Llangloffan Manse will come into existence when the deposit/full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
• The deposit/full payment must be paid within 3 days of the booking being placed.
• The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
• We require the names, ages, and contact details of all guests.
• A 25% deposit of the holiday cost is payable at the time of booking.
• Bookings made less than sixty days before your arrival date must be paid in full, plus the £100 refundable security bond.
• The balance must be paid no later than sixty days before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.
• All cancellations must be notified in writing and once received we will confirm the cancellation.
• The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:

Please see the cancellation charges below:

More than 60 days      =   5% of the booking cost

45 to 59 days                 =   40% of the booking cost

30 to 44 days                 =   50% of the booking cost

15 to 29 days                  =   75% of the booking cost

3 to 14 days                     =   90% of the booking cost

8 to 13 days                     =   95% of the booking cost

0 to 7 days                       =   100% of the booking cost

• If we are successful in getting a replacement booking, we will refund the total amount paid less a 5% booking fee and any difference in price between your original and the replacement booking.
• We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
• If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.
• If the property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.
• The maximum number of persons occupying the property must not exceed 6 persons and only those listed on the booking form can occupy the property. If you wish to invite additional visitors to visit you (in the daytime) during your stay, please ask the owners first.
• Please be advised that no extra overnight visitors are allowed to stay at the property.
• Bookings cannot be accepted from persons under eighteen years of age.
• The owners reserve the right to refuse a booking without giving any reason.
• The owners or their representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
• Tenancies normally commence at 4pm on the arrival date and guests are required to leave the rental by 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
• You must not use the property except for the purpose of a holiday.
• Smoking or vaping is not allowed anywhere in the property, the patio area or the driveway. The owners preference is that the whole site is no-smoking, however if you choose to smoke, please do so at the bottom of the garden and please ensure that all cigarettes are extinguished and disposed of appropriately in the sand bucket provided (by the lower garden gate). 
• Smoking or vaping anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
• Pets 
  -The owners allow up to 2 dogs, but no other kinds of pets. Please specify whether your dogs are giant breeds as this will require agreement before booking. 
  -Dogs must be booked in and the cost is £20 per dog.              
  -Dogs are not allowed on the furniture, including the sofas. Dogs upstairs are strictly prohibited, there is a fabric stair gate at the foot of the stairs for this purpose. Dogs must sleep in the kitchen, preferably in their own crate. 
  -Guests are responsible for cleaning up after their dogs.        
  -Please clean muddy dogs using the outside tap provided (by the bin store). 
  -Dogs must not be left alone in the property at any time.        
  -If the property requires additional cleaning due to excessive dog hair we will charge a £50 fee to cover the extra cleaning costs. If your dog have been on sofas or upstairs this will result in a loss of the full security bond. 
  -You are responsible for your dog and you will be charged for any damage caused by your dog.
• Damage deposit – in making a booking you accept responsibility for any theft, breakage or damage caused by you, your pets or any member of your party and agree to indemnify the owners in full for any loss that we may incur as a result. A security bond of £100 is required and will be returned within 7 days of the end of your holiday, less the cost of damage/breakages.
• Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let the owners know immediately so that they can take the appropriate action. If there has been any damage or breakages during your stay, the owners would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
• If damage occurs and the owners must cancel and/or refund subsequent bookings, the owners may bring a claim against you for any loss arising as a result.
• Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
• Please remove shoes before entering the house.
• Please lock the doors and close the windows when you leave the property unoccupied.
• Please make sure you switch off lights, heating, air conditioning or any electrical appliances when you go out – this is an eco-friendly holiday home.
• Please don’t take any bath towels with you to the beach.
• The owners reserve the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
• Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
• The client may in no circumstance re-let or sublet the property.
• The owners shall not be liable for injury, loss or damage suffered by any member of your party, however arising.
• All inventory must remain in the property and not be taken to another property.
• You are responsible for the supervision of all members of your party under the age of 18 at all times.
• Please park your vehicles in the designated parking space, ensuring cars do not block access to other properties. Parking is limited to 2 vehicles.
• Please respect the community and keep noise levels to a minimum, especially between 10pm and 7am.
• We  reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
• Please use the designated barbecue utensils and clean the barbecue after use.
• Fireworks, Chinese lanterns, firepits, candles and disposable or portable bbqs are prohibited.
• The use of chip pans or deep fryers of any kind is strictly prohibited. 
• If, in the opinion of the owners, any member of the party displays conduct which is deemed to be anti-social or a risk to the health and safety of themselves or members of the public, the owners may re-take possession of the property immediately without compensation to the lead booker or their party. 
• Check-out procedure – please follow the guest guide prompts to empty bathroom bins, strip beds, load the dishwasher and put on, and leave the cottage as you find it. If your dog has enjoyed a holiday with you please clear up their waste. Checking out time is 10am. 
• Late check-out impacts on the owner’s ability to clean and present the cottage ready for the next stay, and accordingly all guests are asked to check out promptly at 10am. If you are late to check-out we will charge £25 per half hour (or part thereof) that you are late to check out. 
• If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments) this must be agreed beforehand. If you bring a third-party supplier without consent, the owners reserve the right to ask them to leave. The owners do not accept liability for the activities of these third-party suppliers.
• Wi-Fi – the guest agrees to reasonable and lawful usage. The owners provide free WiFi which is full fibre to property with excellent connectivity via a mesh network, with Amazon Eero boosters on the ground and first floor. Please be aware this is a rural area and very occasionally there may be a power outage or other network problem. Refunds will not be given for WiFi problems. 
• Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by the owners due to your unauthorised use of domestic chargers.
• Any problem or complaint must be immediately reported directly to the owners/Spectrum Holidays to allow us the opportunity to resolve it.
• Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. The owners reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.
• This property is privately owned and is the owner’s home. They expect all guests to enjoy the facilities and treat the property with the same respect that they would their own home.